Privacy Policy

Introduction

Welcome to https://ecommerce-chatbots.ai-website.info (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Privacy Act (UCPA), Utah, USA
Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Privacy Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, applications, services, and products offered under the domain https://ecommerce-chatbots.ai-website.info. It is important to emphasize that this privacy policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy governs your interactions with us in the following scenarios:

Authorized User: When you use our applications and services as a registered or authorized user.
Website Visitors: If you visit our websites linked to this Privacy Policy.
Communication: For any communications initiated by us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data, which can include:

Account Information: Details related to your user account creation and management.
Payment Information: Transaction details and financial data required for processing payments.
Financial Information: Banking information and other financial records associated with your purchases or services.
Purchase Information: Data regarding products or services you have acquired from us.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
Location Data: Geographic tracking data provided by your browser or device settings.
Feedback: Comments, suggestions, or reviews you share with us.
Social Media Information: Publicly available information from social media platforms if you choose to connect them to our services.
Product Information: Details about products or services that interest or engage you on our platform.

We gather this data through various methods: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party service providers who assist us in delivering our services. Additionally, we may receive personal data from trusted third parties who operate independently of us, subject to their own privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device that serve various functions:

Strictly Necessary: These cookies enable core features and interactions with our platform, ensuring basic functionality.
Preference: They remember your preferences, such as language settings, to provide a personalized experience.
Analytics: Analytics cookies track user behavior on our site, helping us understand how visitors navigate and engage with our content.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your personal data securely.

Security Measures

We have implemented robust organizational and technical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption technologies, secure servers, and strict access controls designed to safeguard your information during transmission and storage.

Your Rights (Subject to Local Laws)

Depending on the jurisdiction in which you reside, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain circumstances, the right to request the deletion of your personal data.
Restriction: The ability to limit the processing of your personal data under specific conditions.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: Protection against discriminatory decisions based solely on your exercise of data protection rights.

To exercise these rights or if you have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through postal mail sent to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or if you wish to unsubscribe from our communications, please reach out to us via:

Email: [email protected]

Postal Mail: [Provide the physical address]